Front End Associate

Job Summary

We are seeking a dedicated team member to welcome, assist, and exceed guest service expectations. This role focuses on guest interaction, problem-solving, and promoting both physical and digital services to enhance the shopping experience. You will be responsible for ensuring a seamless and effortless checkout, guest service, and order fulfillment experience.

Skills:

• Proficient communication skills are necessary for effectively engaging and interacting with guests
• Improving guest experiences relies on the ability to troubleshoot effectively and make decisions that enhance overall satisfaction
• Adjusting to a range of guest needs and interactions
• Experience in promoting and retailing store benefits and offerings

Responsibilities:

• Uphold outstanding guest service by following established service standards
• Extend a friendly and authentic greeting to guests as they arrive
• Quickly assess guest requirements and tailor your approach to meet them
• Assist customers by sharing insights on product features and offering solutions to their inquiries
• Ensure that scanning, bagging, and payment processing are carried out with precision and efficiency
• Ensure your work area is neat and orderly at all times
• Keep customers informed about promotions, recent arrivals, and upcoming store occasions
• Urge guests to join loyalty initiatives and to explore the option of obtaining store credit cards
• Aid guests in utilizing and engaging with digital platforms, such as the store app and online services
• Adhere to store policies when processing returns to maintain guest approval
• Optimize the procedures for order pick-up, drive-up services, and facilitating gift registry transactions
• Assist in managing and resolving guest complaints while maintaining adherence to store guidelines
• Uphold regulatory compliance by ensuring adherence to federal, state, and local laws concerning regulated products
• Provide support for overall store functions as necessary in response to business requirements

Additional Skills:

• Balancing various tasks concurrently while also focusing on the specifics requires a particular set of abilities
• Offering comfort through providing information on products and services to guests
• Swift flexibility in response to evolving technology and digital advancements
• Being adept at both autonomous work functions and working collectively with a team

Job Requirements:

• Accurate management of cash transactions and efficient operation of the register system
• Proficiency in carrying out assignments outdoors amidst diverse weather circumstances
• Frequently lifting and relocating merchandise weighing up to 15 lbs, with sporadic tasks that involve lifting items up to 40 lbs
• Ability to work flexible hours, which may include nights, weekends, and holidays

About Target

Joining us translates to playing a vital part in our global logistics and inventory operations. Our primary objective is to transport and allocate products efficiently, while maintaining compliance with U.S. Customs regulations. We focus on cultivating strong vendor relationships to secure timely deliveries, optimize inventory levels, and uphold cost-effectiveness.

At Target, we strive to facilitate families in finding happiness in the simple moments of life. We are devoted to building stronger communities, encouraging talent, and opening doors for advancement. Together, we excel as a cohesive unit, committed to nurturing, developing, and prospering.